Official Documents

Privacy Policy raja95 — Your Personal Data Protection

At raja95, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information.

Updated: January 2026
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Bahasa Melayu (Malaysia)

Raja95's Six Data Protection Principles

The following are the core principles that shape how raja95 handles the personal data of each of our members.

Banking-Grade Encryption

All data transmitted between your device and raja95's servers is encrypted using 256-bit SSL technology — the same level of encryption used by leading banking institutions in Malaysia. Your data cannot be intercepted or read by unauthorised parties.

Your Data Is Never Sold

Raja95 has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this policy and nothing beyond that.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. The raja95 team will process each request within 7 working days through our customer support channels.

Secure Data Storage

Your personal data is stored on secured servers with access strictly limited to authorised personnel only. All database access is logged and regularly audited by the raja95 internal security team.

Minimum Data Collection

Raja95 only collects data that is strictly necessary to provide our services — including KYC identity verification, transaction processing, and customer support. We do not collect irrelevant or excessive data.

Data Breach Notification

In the event of any security incident affecting your data, raja95 is committed to notifying you within 72 hours of the incident being identified. We will not conceal any incident involving our members' data.

Last Updated: January 2026
Superseding all previous versions of the Privacy Policy.

1Introduction

Raja95 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information when you use the website, mobile app, or any services provided by raja95.

This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. By using the raja95 platform, you agree to the collection and use of your information as described in this policy.

This Privacy Policy applies to all raja95 users, including website visitors, registered members, and anyone who interacts with our platform through any channel.

We are committed to ensuring your privacy is always protected. If you provide information that can identify you while using raja95, you can be assured that such information will be used only in accordance with this privacy statement.

2Data We Collect

Raja95 collects various types of information depending on how you interact with our platform. Below is a detailed breakdown of the data we collect:

Data Category Information Types Purpose of Collection
Identity Information Full name, date of birth, identification card number KYC verification and legal compliance
Contact Information Email address, phone number, residential address Account communications and customer support
Financial Information Bank account number, deposit/withdrawal transaction records Payment processing and fraud prevention
Technical Data IP address, browser type, operating system, device Account security and suspicious activity detection
Behavioural Data Game history, wagering patterns, session duration User experience improvement and responsible gaming
Communication Data Live chat logs, support emails, feedback Customer service quality improvement
raja95 never request your password via email, WhatsApp, or live chat. If you receive such a request claiming to be from raja95, please ignore it and report it to our support team immediately.

3How We Use Your Data

The information we collect is used solely for legitimate purposes related to the provision of raja95 services. The following are the specific purposes for which your data is used:

  • Account management: Creating, verifying, and maintaining your raja95 account, including the KYC process required before your first withdrawal.
  • Transaction processing: Processing your deposits and withdrawals securely and accurately, including payment verification and financial records.
  • Platform security: Detecting and preventing fraud, hacking, money laundering, and any other illegal activities on our platform.
  • Customer support: Responding to enquiries, resolving complaints, and providing technical assistance to members.
  • Legal compliance: Fulfilling obligations under the PDPA 2010, anti-money laundering (AML) laws, and requirements of relevant authorities.
  • Service improvement: Analysing usage patterns to improve platform performance, optimise user experience, and develop new features.
  • Marketing communications: Sending promotions, bonuses, and platform update information — provided you have given consent to receive such communications.
  • Responsible gaming: Monitoring gameplay patterns to identify members who may require responsible gaming support.
You may opt out of receiving marketing communications at any time by contacting the raja95 support team or updating your notification preferences in your account settings.

4Data Sharing with Third Parties

Raja95 does not share your personal data for third-party marketing purposes. However, in the course of operating the platform, we may need to share certain information with the following parties under limited and controlled circumstances:

  • Payment processors: Required transaction information is shared with trusted payment gateway providers to enable deposits and withdrawals to be processed securely.
  • Gaming software providers: Minimum game session data is shared with licensed game software providers to ensure game integrity and dispute resolution.
  • Lawful authorities: raja95 will disclose required information to authorities such as the police, the Malaysian Anti-Corruption Commission (MACC), or regulatory bodies when mandated by law or court order.
  • Identity verification services: KYC information is shared with approved third-party identity verification service providers for document verification purposes.
All third parties working with raja95 are required to comply with data protection standards equal to or stricter than those we apply ourselves. Legally binding data confidentiality agreements are in place for every data-sharing arrangement.

Should raja95 be involved in any company merger, acquisition, or asset sale, members' personal data may be transferred to the receiving entity. In such cases, members will be notified in advance and given the option to request deletion of their account.

5Data Security

Protecting your personal data is our operational priority. raja95 implements multiple layers of technical and administrative security measures to safeguard your information from unauthorised access, use, or disclosure:

  • 256-bit SSL/TLS encryption for all data in transit between your browser/app and raja95 servers.
  • Encryption of sensitive data stored in the database using industry-standard encryption algorithms.
  • Role-based access control (RBAC) — only staff who require access to specific data are granted permission.
  • Comprehensive database access auditing and real-time monitoring of suspicious activity.
  • Mandatory two-factor authentication (2FA) for all raja95 internal administrative access.
  • Regular penetration testing conducted by independent third-party security firms.
  • Automatic data backups and a disaster recovery plan to ensure continuity of service.
While we take comprehensive security measures, no system is 100% immune. We encourage you to also protect your account by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.

6Cookies & Tracking Technologies

Raja95 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Collecting information about how you use the platform to help us identify technical issues and improve website performance.
  • Functional cookies: Storing your preferences such as language, theme, and display settings to deliver a more personalised experience.
  • Analytics cookies: Helping us understand traffic patterns and platform usage in an aggregated and anonymous manner for service improvement purposes.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the raja95 platform and your overall user experience.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by raja95. Below is a summary of your rights:

Right to Access

You have the right to request and receive a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your data subject to applicable legal record-keeping obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Data Portability Right

You have the right to receive your data in a machine-readable format for transfer to another service provider.

Right to Restrict Processing

You have the right to request a restriction on the processing of your data under certain circumstances while a dispute is being resolved.

To exercise any of the above rights, please contact the raja95 support team via live chat or email at [email protected]. We will process your request within 7 working days.

8Data Retention Period

Raja95 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable Malaysian law.

  • Active account data: Retained for the duration your account remains active and for 5 years following account closure for legal compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in line with Malaysian financial and anti-money laundering legal requirements.
  • Customer support communication logs: Retained for 2 years from the date of last interaction.
  • Technical log data: Retained for 12 months for security purposes and technical troubleshooting.
  • KYC documents: Retained for a minimum of 5 years after account closure in accordance with AML compliance requirements.
Upon expiry of the defined retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.

9Links to Third-Party Websites

The raja95 platform may occasionally contain links or references to third-party websites or services. This Privacy Policy applies solely to the raja95 platform and does not cover the privacy practices of those third-party websites.

Raja95 is not responsible for the content, privacy policies, or security practices of any third-party website. We encourage you to read the privacy policy of every website you visit.

If you encounter an external link within the raja95 platform that directs you to a website requesting your personal information, please exercise caution and contact our customer support to verify the legitimacy of that link before entering any information.

10Amendments to the Privacy Policy

Raja95 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When we make significant changes, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a prominent notice within the platform upon your next login.
  • Sending notifications via registered email for changes that directly affect your rights.

Continued use of the raja95 platform after amendments take effect constitutes your acceptance of the amended Privacy Policy. We encourage you to review this page periodically.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how raja95 handles your personal data, please contact us through the following channels:

  • Live Chat: The fastest method — available 24/7 directly within the raja95 platform and app.
  • Telegram: Reach us through the official raja95 Telegram channel for further assistance.
  • Privacy Email: [email protected] — for data-related enquiries requiring documentation or detailed clarification.
All privacy and personal data enquiries will be handled by raja95's internal privacy team and responded to within 7 working days. More complex complaints will be resolved within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Personal Data Protection Department or the relevant regulatory body at your discretion.

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Your Privacy Is Protected — Ready to Play?

Raja95 keeps your data safe and protected at all times. Register your account today and enjoy a secure, fair, and entertaining gaming experience alongside over 100,000 trusted members in Malaysia.

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